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Telephony and On-Hold Messaging with Anne Ganguzza

July 23, 2019 @ 5:00 pm - 7:00 pm PDT

Anne Ganguzza - Global Voice Acting Academy
Class Description

Welcome to Telephony and On Hold Messaging! Your voice is important to us! Telephony and On Hold Messaging (OHM) is one of the most plentiful and consistent niche markets in Voiceover today. Your voice is the front line for a company’s brand as well as their customer service. In addition, Telephony voiceover can often transfer into a company’s branding across several platforms! We become a familiar voice to not only callers but potential TV viewers, radio listeners, website visitors, and podcast subscribers.

Here’s what we’ll cover in this class:

  • Press 1 – Voiceover Components of Telephony – The Essential Terminology
  • Press 2 – IVR – Interactive Voice Response
  • Press 3 – MOH Message on Hold or OHM On Hold Messaging
  • Press 4 – File Formats you Need to Know
  • Press 5 – Getting work

Join Anne Ganguzza and learn the tools you need to make your mark!

When: 2 Weeks – Tuesdays, July 23rd & 30th 2019
Duration: 2 Hours (5 pm – 7 pm PT / 8 pm – 10 pm ET)
Format: Zoom Video Conference
Maximum Participants: 8
Investment: $229 (10% discount with GVAA VO Gold Membership)

**DISCLAIMER** GVAA partners with Coaches, Casting Directors, and Agents strictly for the purpose of educating voice actors. Participation does not guarantee representation or work. 


July 23, 2019
5:00 pm - 7:00 pm PDT
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